Migrating Legacy Account Types: Making things easier

This article is specifically for Skills Base Customers on the legacy Self-Service and Self-Service unlimited subscription types. Anyone on Free, Teams, Enterprise, or Ultimate will be unaffected.

Skills Base has been helping teams and organizations identify, measure, and act on skill gaps and strengths for over a decade. In that time, we have packaged up features based on customer needs in various ways.

As of March 1st 2024, we will begin to migrate accounts to this years subscription types, based on the renewal dates of affected customers. This ensures we can continue to deliver the most secure, innovative, and scalable skills management platform into the new year and beyond.

Your account just got an upgrade — The Changes

We’ve gone through the process of outlining the high-level changes.

Customers on the Self-Service license will be migrated to the Teams license; this will remove skill limits and give you even more freedom to manage your data — with APIs and the new Skills Base Data Importer.

Customers on Self-Service Unlimited license will be migrated to the Enterprise license, giving you access to additional reporting, controls around assessments and qualifications, and enhanced data management.

Self Service (Legacy)
Teams
Self Service Unlimited (Legacy)
Enterprise
Ultimate
Locations limit
2
2
Unlimited
Unlimited
Unlimited
Skills limit
250
Unlimited
Unlimited
Unlimited
Unlimited
API
No
Yes
Yes
Yes
Yes
SSO
No
No
Yes
Yes
Yes
Attachments
Yes
Yes
Yes
Yes
Yes
Custom Fields
Yes
Yes
Yes
Yes
Yes
Scheduled Reports
No
Yes
Yes
Yes
Yes
Qualification expiry
No
No
No
Yes
Yes
Fixed assessment dates
No
No
No
Yes
Yes
Competency Analysis
No
No
No
Yes
Yes
Data Importer
No
Yes
No
Yes
Yes
Training Module
No
No
No
No
Yes
Brand Customization
No
No
No
No
Yes
Career Mobility Insights
No
No
No
No
Yes

Privacy, Security, and Transparency

Skills Base is used by some of the largest private and public organizations worldwide. Because of this, we invest heavily in the scalability of infrastructure and data safeguards that can held to the highest global standards.

By simplifying the account types available, we can continue to offer and expand on the leading skills management experience that you expect from us.

Our team is here to help

As a part of this migration process and beyond, you will have full access to our Customer Success team, whether that’s to learn about what’s new, discuss best practices, or explore how to take your skills management journey to the next level.

If you haven’t heard from us yet, you can schedule a meeting directly or create a support ticket for us to reach out.

Your Payment Experience

Many self-service customers enjoy the flexibility of payment via a credit card, and you can continue this into your teams or enterprise experience. We are also offering the opportunity to migrate payment to an invoice if it makes sense to your workflows.

New Pricing

We are offering existing customers who are transitioning from self-service a discount as part of this upgrade to Teams or Enterprise licenses tiers.

The new pricing recognizes the investment we have made in infrastructure (via Amazon AWS), security (eg: our GDPR compliance) and new functionality we have added to the platform.

Customers who do not wish to upgrade can continue to use our free license.

How to renew

Prior to your subscription lapsing you will need to contact our accounts team (accounts “at” skills-base.com) and advise us if you wish to continue with the upgrade as proposed. Our team will then renew your license and provide you with an invoice and payment options.

The year ahead.

In the last year, the team worked hard to develop features to help manage your data (check out the year-in-review blog). Over the next 12 months, we have some exciting things planned, from assessment UI enhancements and more granular reporting to the introduction of AI-driven Skills Management, so get ready!

We’re looking forward to the year ahead.

The entire Skills Base team.

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A Skills Base Whitepaper

The Skills Base Methodology
A Framework for Skills-Based Organizations and Teams